Privacy.

1. Introduction

Welcome to Ployxi ("Company," "we," "us," or "our"). We operate ployxi.com and related services (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our Service.

By accessing or using our Service, you agree to this Privacy Policy. If you do not agree, please discontinue use immediately.

2. Information we collect

Information you provide directly: full name and business name; email address and phone number; billing and payment information (processed securely via Stripe — we never store card numbers); business information you submit during onboarding; messages, support tickets, and communications you send us.

Information collected automatically: IP address and browser type; pages visited and time spent on our site; device type and operating system; referring URLs; cookies and similar tracking technologies.

Information from third parties: Google Business Profile data (publicly available) used to build your site preview; social media profile information (publicly available); payment confirmation data from Stripe.

3. How we use your information

We use the information we collect to provide, operate, and maintain our Service; build and deliver your website; process payments and send invoices; send transactional emails (receipts, login links, site delivery); respond to support tickets and messages; send service updates and account notifications; improve and optimize our Service; comply with legal obligations; and prevent fraud and protect the security of our platform.

We do not sell your personal information to third parties. Ever.

4. How we share your information

Service providers: we work with trusted third-party vendors who help us operate our Service, including our database, payments, hosting, and email providers. These vendors are contractually obligated to protect your data.

Legal requirements: we may disclose your information if required by law, court order, or government authority.

Business transfers: if we are acquired, merged, or sold, your information may be transferred as part of that transaction. We will notify you before this occurs.

Protection of rights: we may disclose information to protect the rights, property, or safety of Ployxi, our clients, or others.

5. Cookies

We use cookies and similar technologies to keep you logged in to your account, remember your preferences, and analyze site traffic and usage patterns. You can disable cookies in your browser settings, but some features of the Service may not function properly as a result.

6. Data retention

We retain your personal information for as long as your account is active or as needed to provide the Service. If you cancel your account, we will delete your personal data within 90 days, except where we are required by law to retain it longer.

7. Data security

We implement industry-standard security measures to protect your information, including SSL/TLS encryption on all data in transit, encrypted data storage, secure payment processing via Stripe (PCI-DSS compliant), and role-based access controls. No method of transmission over the internet is 100% secure. While we take every reasonable precaution, we cannot guarantee absolute security.

8. Your rights

Depending on your location, you may have the following rights regarding your personal data: access (request a copy of the data we hold about you), correction (request that we correct inaccurate data), deletion (request that we delete your personal data), portability (request your data in a portable format), and opt-out (unsubscribe from marketing communications at any time).

To exercise any of these rights, contact us at privacy@ployxi.com.

9. Children's privacy

Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal information, we will delete it immediately.

10. Third-party links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

11. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page and notify you via email if the changes are material. Your continued use of the Service after any changes constitutes acceptance of the updated policy.

12. Contact us

If you have any questions about this Privacy Policy, please contact us at privacy@ployxi.com.